The first option - FREEDOM TO PROVIDE CROSS-BORDER SERVICES
If you are established in another EU/EEA state, you are allowed the freedom to provide services on an occasional and temporary basis, without the obligation of establishment in Croatia, mandatory membership in professional body and without a prior check.
An online declaration is sent at
pisarnica@mints.hr along with a photo or a scan of the following documents (signed, without a stamp). The service can be provided by fulfilling the conditions for business establishment (Second option).
The second option - FREEDOM TO ESTABLISH
If you are established in EU/EEA state, you as physical or legal person, have freedom to provide services on a permanent basis in Croatia, if you register an establishment in Croatia and submit the following documents i.e. fulfil the following conditions:
a notification of the commencement of the provision of the travel agency's services should be accompanied by information on
• business entity, OIB and the headquarters of the travel agency
• address of each business premise in which services are provided
• the office manager (must provide evidence of eligibility for the manager)
Conditions for the office manager of the travel agency:
• a citizen of Croatia, the EU/EEA or Switzerland
• at least completed high school education
• certification exam
Fees
None
Competent authority and regulations
Ministry of Tourism and Sports
Prisavlje 14, 10 000 Zagreb
+385 1 6161 243
pravni@mints.hr
Act on the Provision of Services in Tourism
(OG 130/17, 25/19, 98/19, 42/20, 70/21, 126/25)
Authorization
Entry in the
Central Registry for Hospitality and Tourism Services of the Ministry of Tourism and Sports.
