First option - FREEDOM OF CROSS-BORDER PROVISION OF SERVICES
If you have a registered business establishment in another EU/EEA country, you, as natural and legal persons, are allowed to provide services in the Republic of Croatia on an occasional and temporary basis, without the obligation to register a business establishment in the Republic of Croatia and without waiting for a prior check.
In this case, an e-statement/letter is sent to
ops@ccaa.hr, along with a photo or scan of the following data, i.e. documentation:
• proof of business establishment registration in another EU/EEA country
• proof of activity performance (ATO certificate)
Note: the competent authorities of both countries must fulfil the requirements related to cooperative oversight.
Second option - FREEDOM TO ESTABLISH
If you have a registered business establishment in another EU/EEA country, as natural and legal persons, you are enabled to provide services on a permanent basis in the Republic of Croatia, with the registration of a business establishment (principal place of business) in the Republic of Croatia and with the obtaining of an ATO certificate through a certification process that consists of five phases, and each phase must be completed before the start of the next phase:
1. Pre-application
2. Official submission of the application
3. Evaluation of documentation
4. Oversight and demonstration
5. Issuance of ATO certificate
1.The pre-application shall include a letter of intent in which the applicant shall inform the Agency of the applicant's intention to apply for an ATO certificate. The letter of intent shall include information on how to meet the key requirements for the issuance of an ATO certificate (e.g. list of training courses to be conducted, method of conducting training/training programs, how flight operations requirements are met, list of responsible persons, list of instructors, list of aircraft, list of flight simulators, list of locations where training will be conducted and locations for accommodating other activities, list of airports, management system model, concept and list of manuals, concept of documentation management, etc.).
After the Agency receives the letter of intent, it will organize a meeting before the official submission of the application in order to clarify the procedure for obtaining an ATO certificate, exchange information considered significant for the procedure for obtaining an ATO certificate, clarify acceptable methods of meeting the requirements for obtaining an ATO certificate.
2. The formal submission of an application shall include a review of the application for the issuance of an ATO certificate to determine whether it contains the necessary information, manuals, documents and attachments with which it is intended to demonstrate compliance with the applicable requirements.
3. Documentation evaluation includes a detailed review and assessment by the Agency inspectors of all submitted information, manuals, documents and attachments to determine compliance with applicable requirements. Once the documentation has been positively assessed, the certification process can proceed to the oversight and demonstration phase.
4. Oversight and demonstration includes checking that requirements, procedures, operational practices and training practices have been implemented as described in the manuals, and that the compliance monitoring system has successfully reviewed all different areas of work through internal audits and inspections. Demonstration of training implementation includes simulation of training implementation.
5. The issuance of the certificate includes the implementation of corrective measures related to possible non-conformities identified in the oversight and demonstration phase, during which all findings must be closed, after which the Agency will issue a certificate of an approved training organization (ATO certificate) signed by the Head of the Department for Flight Operations and Training.
The ATO certificate holder is responsible for continued compliance with the regulations in accordance with their powers, limitations and scope of approval. The procedure for changes is similar to the certification procedure. The agency is responsible for conducting periodic inspections and oversight of the performance of ATO certificate holders to ensure continued compliance with regulations, safe operating practices and aircraft integrity.
ops@ccaa.hr (if the natural or legal person has a verified electronic signature)
Form: Application for ATO certificate form (FOD-FRM-018)
Forms
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Competent authority and regulations
Hrvatska agencija za civilno zrakoplovstvo
Buzinski krči 5, 10010 Zagreb
+385 1 2369 300
ops@ccaa.hr
Air Traffic Act (OG
69/09,
84/11,
127/13,
92/14)
Commission Regulation (EU) No 1178/2011 of 3 November 2011 laying down technical requirements and administrative procedures related to civil aviation aircrew pursuant to Regulation (EC) No 216/2008
Commission Regulation (EU) No 965/2012 of 5 October 2012 laying down technical requirements and administrative procedures related to air operations pursuant to Regulation (EC) No 216/2008
Regulation (EC) No 785/2004 of the European Parliament and of the Council of 21 April 2004 on insurance requirements for air carriers and aircraft operators
Regulation (EU) 2018/1139 of the European Parliament and of the Council of 4 July 2018 on common rules in the field of civil aviation and establishing a European Union Aviation Safety Agency
Commission Implementing Regulation (EU) No 923/2012 of 26 September 2012 laying down the common rules of the air and operational provisions regarding services and procedures in air navigation
Commission Regulation (EU) No 1321/2014 of 26 November 2014 on the continuing airworthiness of aircraft and aeronautical products, parts and appliances, and on the approval of organisations and personnel involved in these tasks
Detailed list of regulation
Authorization
Approved training organisation certificate (ATO Certificate)
Deadline for obtaining: 60 days from the date of submission of a valid application
Legal remedies
Possibility of appeal within 30 days by initiating an administrative dispute with the competent
Administrative Court.
Deadline for receiving a response to the complaint: 30 days
